Unlock the vast amount of data within all your call recordings
An AI-driven speech analytics and quality assurance platform
SpeechIQ® is an easy-to-use, cost-effective solution to drive agent productivity, operations efficiency and improved customer engagement.See the features Request a Demo
SpeechIQ wins best product for third year in a row at BizTech Awards.See the Winners
We've implemented our powerful Automated Scorecards to facilitate ease of Agent monitoring.View the Features
You People: How Problematic Language Can Actually help your Business.Read the Article
Three Easy steps to powerful performance insights.
Upload to our secure SFTP
Upload your calls to our secure FTP site. In many cases, we can receive your calls automatically. We accept calls from nearly any recording platform.
SpeechIQ analyzes your call data
Our powerful speech recognition engine transcribes 100% of your calls with exceptional accuracy and speed. Your calls are now ready to search, explore, score and more.
SpeechIQ provides several out-of-the-box reports that can help you quickly determine opportunities and pain points in your call center. It’s also easy to extract the data you need to create your own reports.
Fast. Powerful. Accurate.
SpeechIQ® makes it easy to analyze recorded calls for compliance, quality assurance, sales effectiveness and more.
- Secure, cloud-based platform
- Proprietary automated speech recognition engine
- Automated sensitive data redaction
- Quick, easy integration
Tap the icons to learn more about our services.Request a Demo
The perfect platform to help improve operations, customer experience and more.
From financial services to healthcare, from retail to travel & tourism, SpeechIQ is suited to help virtually any business. Through an exceptionally easy to navigate interface, it’s easier than ever to analyze calls for compliance, script adherence, sales effectiveness, and more.
- Reduce employee turnover
- Improve your company's bottom line
- Ensure compliance
- Improve customer relationships
Increase employee productivity and performance.
- Lower silence time and overall talk time
- Coach agents to perform better
- Identify handle time and silence time issues
- Quickly discover process problems
Utilize Automated Scoring and Reporting to focus on pain points.
- Create automated scorecards to reduce QA time
- Deliver performance feedback directly to agents
- Receive daily notifications of issues
- Export and share data throughout your organization
Identify inefficiencies in your organization and increase agent performance.
- Track call drivers to address operational issues
- Create custom reports based on any data point
- Ensure compliance, script adherance and more
- Integrate other CRM systems with the speechIQ API
Schedule a Demo
Fill in the form fields below and tap "submit" to get on the list for a personalized demo of our AI-powered software.
Proudly founded in Columbus, Ohio
One Marconi Place | Suite 100
Columbus, OH 43215